FAQs

Frequently Asked Questions

All our products are IGI certified, and you will receive an authentic IGI certificate – a comprehensive analysis and clear documentation – of your jewellery. This will empower you to purchase or sell your jewels with full assurance and integrity.

Your Sparkles jewellery will arrive in our signature Sparkles gift box, securely placed in a cloth bag, and accompanied with a complimentary cleaning cloth (depending on the item in question).

The size of your diamond does not determine its quality, and so, bigger is not necessarily better. It also depends on personal style, your hand size, the kind of setting you like and your budget. At Sparkles, we offer a vast range of shapes, settings and sizes of the most brilliant diamonds for every budget.

The 1 carat centre stone is the standard popular choice. 1.5 and 2 carat are also gaining demand in the recent past. Sparkles recommends that if you have smaller hands you should consider a 1 carat stone. If you have larger hands you could opt for the 2 carat stone. Anything bigger than 2 carats is purely on personal preference.

To know more about determining the quality of a diamond, refer to the 4 Cs of a diamond. To browse our offerings, shop here

The 4Cs of a diamond are the ultimate parameters to judge the quality, value and inherent beauty of a diamond. They include: colour, clarity, cut and carat. For more information on the 4Cs of a diamond, click here

At Sparkles, we take pride in the design of our jewellery, which has been handcrafted by some of the finest artisans. We offer both ready-to-wear jewellery and bespoke services. If you would like a loose diamond, we can guide you for the same as well. Please contact our customer care representatives for more information on this.

To ensure your jewellery stays timeless, and turns into an heirloom, it is important to care for your jewellery. Please refer to our jewellery care guide for the best tips.

We offer a lifetime service of free repairs, and this includes resizing of a diamond. For more information on this, please contact our customer care representatives.

The cut is the most crucial factor when judging a diamond’s beauty. At Sparkles we prescribe the most precise proportions of every diamond.

Sparkles handpicks each polished diamond from reputed mines. This enables us to always choose the most exquisite diamonds that display the perfect balance of fire and brilliance. We only pick diamonds that are ethically-mined and that are Kimberly-process compliant.